OPENING HOURS
Monday - Thursday: 6 am to 9 pm
Friday: 6 am to 8.30 pm
With patience, diligence and dedication, we help you whenever you need it.
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In case of operational errors outside opening hours, you can always reach our emergency service on our main number.
Remote support
Our remote support is carried out by use of TeamViewer, whereby our employees can get access to your PC or Mac. Please remember to contact our support team before use of remote support.
Call tel.: +45 88 333 333
User Support
If you have bought user support and need help, you can contact us all weekdays between 6:00 am and 9:00 pm, Fridays until 8:30 pm. In case of urgent need for help, please call us, so we can take care of your problem as soon as possible.
About our support in general
E-mails received outside opening hours will be responded to on the next coming weekday.
If you call between 5:00 pm and 9:00 pm on weekdays, you might experience longer response times on the phone. If the line is busy, please leave a message and we will call you back as soon as we are available.
If you leave a message, it will automatically create a ticket in our ticket system.
