Our strong support team is ready to help you.  

 

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Henrik Nürnberg Henrik Nürnberg Sales Director
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or get a call when it suits you

Your intentional IT help

At Unit IT, we work two shifts, thus we are ready by the phones and the keyboard all weekdays from 6 am to 9 pm, Fridays until 8.30 pm, for you to get simple, fast and efficient IT support. In addition, you can always call us outside working hours through our emergency response service. We never let you down.

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Support
Henrik Nürnberg
Henrik Nürnberg
Sales Director
Contact Henrik
Support

Hosted or on-site – we support you regardless

You are welcome to use our expertise regardless of your problem’s scope and character. Have you forgotten your password? Or is your organisation’s IT threatened by a critical breakdown? When you call Unit IT, you receive quick and competent support. All our employees speak Danish and English.

If you have a hosted solution at Unit IT, you can buy a support agreement covering e.g. user creation and user changes. If you wish, you can get a user support agreement*.

Support is SPOC (Single point of contact) on all enquiries from customers who have bought a user support agreement.

Please note: E-mails sent outside our opening hours will be responded to on the first coming weekday. In case of urgent need for help, please don’t hesitate to call us, so we can handle your problem as soon as possible.

* User support agreement applies within normal workhours. Outside normal workhours, we kindly refer to our emergency response service. Enquiries regarding user support are not covered by this service and the price is double hourly rate.

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Hosted or on-site – we support you regardless

You are welcome to use our expertise regardless of your problem’s scope and character. Have you forgotten your password? Or is your organisation’s IT threatened by a critical breakdown? When you call Unit IT, you receive quick and competent support. All our employees speak Danish and English.

If you have a hosted solution at Unit IT, you can buy a support agreement covering e.g. user creation and user changes. If you wish, you can get a user support agreement*.

Support is SPOC (Single point of contact) on all enquiries from customers who have bought a user support agreement.

Please note: E-mails sent outside our opening hours will be responded to on the first coming weekday. In case of urgent need for help, please don’t hesitate to call us, so we can handle your problem as soon as possible.

* User support agreement applies within normal workhours. Outside normal workhours, we kindly refer to our emergency response service. Enquiries regarding user support are not covered by this service and the price is double hourly rate.

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